Privacy Policy

This Privacy Policy applies to all information collected through the Portal, including information collected through your use of AI-powered features (such as the Jonas AI Sales Coach), analytics services, and any related communications. This Policy does not apply to information collected through other Onyxa Medical websites, products, or services, which may be governed by separate privacy policies.

The Portal is an internal business tool intended for use by authorized Onyxa Medical personnel. It is not intended for use by the general public, patients, or healthcare providers outside of their capacity as Onyxa Medical representatives.

2.1 Account Information

When you access the Portal through our authentication system, we collect your name, email address, and unique user identifier. This information is provided through the Manus OAuth authentication service and is used to manage your Portal access and personalize your experience.

2.2 Usage Data

We automatically collect certain information about your use of the Portal, including:

2.3 AI Interaction Data

When you use AI-powered features such as the Jonas AI Sales Coach, we collect the text of your conversations, including questions, prompts, and any information you provide during chat sessions. If you use voice features, we process audio recordings for speech-to-text transcription; audio data is temporarily stored during processing and is not retained after transcription is complete.

AI conversation history is stored in our database to provide continuity across sessions and to improve the quality and accuracy of AI-generated responses. You may delete individual conversations at any time through the Portal interface.

2.4 Notification Preferences

If you opt in to notifications, we store your notification preferences, including the types of updates you wish to receive and your preferred delivery channels.

We use the information we collect for the following purposes:

We do not sell, rent, or trade your personal information to third parties. We do not use your information for purposes unrelated to Onyxa Medical's business operations.

The Portal uses cookies and similar technologies to maintain your authentication session and to collect anonymized usage analytics. The specific technologies employed include:

4.1 Essential Cookies

Authentication session cookies are required for the Portal to function. These cookies identify your authenticated session and expire when you log out or after a period of inactivity. You cannot opt out of essential cookies while using the Portal.

4.2 Analytics

We use Umami, a privacy-focused analytics service, to collect anonymized usage statistics. Umami does not use cookies for tracking, does not collect personal data, and is fully compliant with GDPR, CCPA, and PECR. Analytics data is used in aggregate to understand Portal usage patterns and improve the user experience.

4.3 Local Storage

The Portal uses browser local storage to persist user preferences such as voice settings, theme preferences, and recently viewed content. This data remains on your device and is not transmitted to our servers.

The Jonas AI Sales Coach and other AI-powered features process your inputs using large language model (LLM) technology. When you interact with AI features:

1. Your text inputs are sent to our AI processing infrastructure for response generation.
2. Conversation history is stored in our database to provide context for ongoing conversations.
3. Voice recordings (when using voice input) are temporarily processed for speech-to-text conversion and are not permanently stored.
4. AI-generated responses may incorporate real-time data from publicly available competitor websites through our competitive intelligence system.
5. We may use aggregated, de-identified conversation data to improve the accuracy and quality of AI responses.

Important: Do not input any protected health information (PHI), patient data, Social Security numbers, or other sensitive personal information into AI features. The Portal is not designed to process or store such information, and doing so may violate applicable privacy laws including HIPAA.

We may share your information with the following categories of recipients, solely for the purposes described in this Policy:

All third-party service providers are contractually obligated to protect your information and to use it only for the purposes for which it was disclosed. We do not sell or share your information with third parties for their own marketing purposes.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of Onyxa Medical, our users, or the public.

We retain your information for as long as necessary to fulfill the purposes described in this Policy, or as required by law. Specific retention periods include:

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, authentication requirements, and regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

1. Access: You may request a copy of the personal information we hold about you.
2. Correction: You may request that we correct inaccurate or incomplete personal information.
3. Deletion: You may request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).
4. Conversation History: You may delete individual AI conversations at any time through the Portal interface.
5. Notification Preferences: You may update your notification preferences at any time through the Portal settings.
6. Voice Features: You may disable voice input and output features at any time through the Portal interface.

To exercise any of these rights, please contact Onyxa Medical using the information provided in Section 12 below. We will respond to your request within 30 days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

To exercise your CCPA rights, please contact us using the information in Section 12. We will not discriminate against you for exercising your privacy rights.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated Policy on the Portal with a revised "Last Updated" date. Your continued use of the Portal after any such changes constitutes your acceptance of the updated Policy.

For questions about this Privacy Policy, to exercise your privacy rights, or to report a privacy concern, please contact: